Remote Assistant

Click here to download Remote Assistant

Instructions:

Once you click on the download link above you will get a box asking if you would like to Run, Save or Cancel

Select RUN

Next you will have a Security box pop up stating that the publisher could not be verified, thats ok click on Run

Onces these steps have been completed the Remote Assistance will startup and look like the box below.
In the upper lefthand corner it will say Internet support double click on this to start the session from your
pc to our ServiceWorld tech.



Once you have requested a session you will see the Remote Assistant Icon on your toolbar by the clock

If for some reason that the Remote Assistance did not make connection with the ServiceWorld Tech
this program will automatically remove itself from your pc in 5 minutes.
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