Network Monitoring

Small and mid-sized businesses are becoming increasingly reliant on the corporate network to run efficiently. Everything from enterprise software to email to project management and calendaring functionality are used to boost employee efficiency—and each of these applications runs on the network backbone.

So when networks and mission-critical applications fail, productivity is crippled. At a typical $5 million company, one hour of downtime costs the organization $2,000 in lost productivity.

ServiceWorld Computer Center Monitoring Services is a Web-based application that monitors the availability of devices and applications which are monitored 24x7x365 in our state-of-the-art network operating center. Customers can then be contacted by pager or email and ServiceWorld Computer Center consultants can be deployed and take corrective action. In addition, ServiceWorld Computer Center provides detailed performance reporting for capacity planning and predictive analysis, including role-based views for both business and technical users. Our managed service package is designed specifically for organizations that want to pay one monthly price for IT service and support with no surprises.

Benefits include:

  • Proactive application management
  • Downtime minimization
  • More efficient operations
  • Peace of mind
  • Cost savings

Service Features:

  • 24x7 remote network monitoring
  • Telephone and email support
  • Monitor and manage service level agreements
  • Capacity planning reports for informed IT purchasing and budget decisions
  • Remote Troubleshooting
  • Onsite support
  • Emergency support

 
How to create a system image in Windows 7
Creating a system image is a great way to capture exact states of Windows to use for backup. You can create a system image whenever you add certain programs or applications to assure that everything is backed up, should something not so fun happen. You may be wondering, what is the difference between a system image and system restore?
[More]
Explore the Different Editions of Microsoft Office 2010
Over 3 and a half years after the release of Office 2007, Office 2010 will make its debut with a total of four retail editions. Microsoft decided to simplify things a bit since the 8 editions of Office 2007 were a bit more than consumers could easily understand. Read on to learn about the four retail versions of Office 2010 and the expected pricing of each.
[More]
Care To Learn

Care To Learn provides immediate funding and action to meet any emergent health - hunger - hygiene issue a child might have; addressing a physical need, restoring respect, and getting that child back in the classroom.

[More]